Paradigm is a software company transforming the way the residential, construction and building product industries operate across the globe. We are looking for a Senior Project Manager – Delivery to be part of revolutionizing these industries through leading complex, cross-functional initiatives that span product, engineering, customer operations, and external partners.

This role blends strong delivery execution with managing complex enterprise-wide initiatives that modernize technology, optimize processes and drive measurable business impact. You will own end-to-end delivery for high-impact initiatives, drive clarity in ambiguous environments, and ensure teams stay aligned, accountable, and focused on outcomes, while operating as a trusted partner to product, engineering, and product success teams.

What You Will Do:

• Own end-to-end delivery of complex, enterprise-wide initiatives across ideation, discovery, design, build, user acceptance, launch and post-launch phases.
• Translate strategic goals into clear delivery plans, milestones, and execution paths.
• Proactively manage scope changes, timelines, dependencies, and risks across teams.
• Translate complex technical concepts into clear, actionable updates; highlight tradeoffs, options, and recommendations to support decision-making at all levels.
• Act as the primary delivery partner for product, engineering, design, and customer/services stakeholders.
• Lead delivery conversations with internal and external partners, including customers when applicable.
• Drive planning and resourcing conversations across teams; proactively identify capacity constraints.
• Track workloads, dependencies, and delivery health; communicate impacts and options clearly.
• Facilitate delivery rituals and working sessions, ensuring strong follow-through on action items.
• Establish and maintain clear delivery artifacts as the single source of truth.
• Ensure consistent delivery hygiene (status reporting, meeting notes, action tracking).
• Apply Agile, Waterfall, or Hybrid approaches as appropriate to the initiative and customer context.
• Improve delivery effectiveness by enhancing project management practices, templates, tooling, and reporting.
• Provide strong risk and issue management by identifying tracking, escalating, and mitigating delivery, technical, and operational risk items that could impact timelines, outcomes, or quality.
• Partner with product and engineering to define mitigation plans.
• Maintain clear visibility into dependencies across initiatives and teams, ensuring risks are surfaced early and managed actively.
• Balance progress with quality, ensuring commitments are realistic and achievable.
• Support the growth of less experienced team members by mentoring, assisting with training, and acting as a resource - model strong operational rigor and help the team scale consistent practices.

What You Need to Succeed:

• 6+ years of experience in project or delivery management.
• Experience delivering projects rooted in technology and process optimization (enterprise digital initiatives, platform work, system modernization, workflow/process change).
• Experience operating across multiple concurrent initiatives.
• Experience operating in customer-facing or services-driven environments.
• Strong understanding of the software development lifecycle (SDLC).
• Ability to build consensus and drive accountability across teams without direct authority.
• Excellent communication skills, with the ability to translate complexity into clear, actionable updates.
• Proven ability to manage ambiguity, shifting priorities, and competing demands.
• Experience working in Agile, Waterfall, or Hybrid delivery models.
• Highly organized, detail-oriented, and comfortable executing work at both tactical and strategic levels.
• Experience in construction, building products, or adjacent industries is preferred.
• Experience supporting enterprise or multi-tenant platforms is preferred.
• Exposure to product delivery, customer onboarding, or implementation programs is preferred.
• Experience working within the software industry; startup or high-growth experience is preferred.
• Comfort presenting to and partnering with senior leadership; experience building strong stakeholder and sponsorship relationships is preferred.
• Experience with common PM tooling and practices (e.g., Jira, ZenHub, Confluence) is preferred.

Ready to Join? Apply now! MyParadigm.com/careers

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons. Most roles at Paradigm have three levels, Associate, Mid and Senior. Our pay ranges are inclusive of all three levels (if applicable), our US based Associate level pay begins at $55,575 annually for this role. The salary does not reflect total compensation, which includes base salary and benefits. These compensation levels are subject to an annual review.
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